Nov 21, 2007
Lately, I’ve run into some rather strained customer relationship issues. Was actually sorting out my thoughts last night to evaluate each of those people’s character. I felt better today as I think I’ll like to still portray myself professionally and sweep their unreasonable requests with techniques and treat their rattling with a pinch of salt.
I think this job has exposed me to many sides of human faces. I definitely see more human behaviour as compared to my previous job that is only dealing with schools and teachers. But is ok, I grow stronger out of it. Just that sometimes I felt so stress and strain. Probably is my character that bei always scold me also. When things happened, I tend to think is my fault first. Ok, I’m going to see a wider picture and evaluate.
Summary of character of people I met:
- Stingy but yet wants a lot out of the price they pay
- narrow minded, tend to pick on every single thing they see…even if is unnecessary
- lustful man…haha….who likes to put their hand on your shoulder and calls u “dear” to cut down price
- slave-to-their-masters, people who said OK, Yes, No Problem to you but when their boss raise an eyebrow, the senario is changed 180 degrees
My favourite online magazine - Smashing Magzine has given me a good link to read at their monthly Best compilation. “How to disarm 10 difficult client observations/requests”
yeah…hit but the above combos lately…but is ok, I’m well amoured and 稳如泰山!
Nov 6, 2007
I think is the 1st time in my life that I detest doing design. Or rather, I dun term it as design…it is merely follow instructions and do and I'm damn sian about it. I'm not supposed to do it..but what to do? my newly-employed designer is going to step into office only on 23rd Nov..
but seriously, i wanna embark on my own design stuff….anigned.org is stuck…hwtravel one i think can be better…but no creativity juice lately…all being sucked up by stupid people…I rather do a MSN HI-FIVE icon that JJ asked me to do lor…
ok…enough of complain…back to the mundane "design" job :(
Oct 1, 2007
Have been very busy lately. At work, proposals are never clearing. Appointments are always lining up. A sign of good business and better income for me. I need to work during most of the nights. Sometimes tuition, sometimes even after tuition and late dinner. But I love my job. That's what keeps me going. Most importantly, I feel the warmth and support of people around me. Co-workers and bosses who slogged with me. Mum who warms up my dinner during my late nights. Supportive friends out there. I enjoy my weekends fully too. No work at all. I refrain myself from looking at work. Need a balance lifestyle. So despite my best mates always like to "bully" me when in crowd or as a group, I know they love me a great deal as well….right?? Yah lah, I feel blessed, thanks to all who stood by me, cheered me on and share my woes and happiness. Love you all very much…
need to pack and go tuition now….tonite gotta work late again….