anigned space

Lately, I’ve run into some rather strained customer relationship issues. Was actually sorting out my thoughts last night to evaluate each of those people’s character. I felt better today as I think I’ll like to still portray myself professionally and sweep their unreasonable requests with techniques and treat their rattling with a pinch of salt.

I think this job has exposed me to many sides of human faces. I definitely see more human behaviour as compared to my previous job that is only dealing with schools and teachers. But is ok, I grow stronger out of it. Just that sometimes I felt so stress and strain. Probably is my character that bei always scold me also. When things happened, I tend to think is my fault first. Ok, I’m going to see a wider picture and evaluate.

Summary of character of people I met:
- Stingy but yet wants a lot out of the price they pay
- narrow minded, tend to pick on every single thing they see…even if is unnecessary
- lustful man…haha….who likes to put their hand on your shoulder and calls u “dear” to cut down price
- slave-to-their-masters, people who said OK, Yes, No Problem to you but when their boss raise an eyebrow, the senario is changed 180 degrees

My favourite online magazine - Smashing Magzine has given me a good link to read at their monthly Best compilation. “How to disarm 10 difficult client observations/requests”

yeah…hit but the above combos lately…but is ok, I’m well amoured and 稳如泰山!